Our motto is “Customer Comfort and Satisfaction.” If our product does not meet your expectations, we are committed to resolving your concern fairly. We strongly advise all customers to clarify any doubts about the product, size, colour, or delivery before placing an order — reach us on WhatsApp or email anytime.
Cancellation Policy
- Cancellation requests must be sent to lingamdu2018@gmail.com with your order details.
- Only the person who placed the order can request a cancellation.
- Cancellation requests must be raised within 2 working days of order dispatch.
- Once your request is received, our team will respond within 2 business days.
- Orders that have already been delivered cannot be cancelled.
Refund Policy
- If you are not satisfied with our product due to a genuine reason (damaged, wrong item delivered), we will process a refund after verification.
- Refund requests must be raised within 3 days of delivery with photos of the product as proof.
- We do not offer cash refunds.
- Refunds for online payments will be credited back to the original payment account within 5–7 working days.
- Refunds will not be applicable for damage caused after delivery or for change-of-mind returns.
Shipping and Delivery Policy
- We currently deliver across India only.
- Orders are dispatched within 2–3 working days of order confirmation.
- Delivery timelines after dispatch:
- Within Tamil Nadu: 3 to 5 working days
- Other states: 7 to 12 working days
- Bulk or large orders (above 20 pieces): 10 to 20 working days
- Transit/delivery charges are extra and will be confirmed by our team via WhatsApp after your order is placed.
- We are not responsible for delays caused by courier partners or natural circumstances beyond our control.
Contact Us for Any Queries
📞 WhatsApp / Call: +91 98421 39565
📧 Email: lingamdu2018@gmail.com
📍 Dhyanalinga Enterprises, Jai Bhairavi Complex, Anna Nagar, Madurai – 625020